Valet Parking Services

PSI valets park more than 2 million vehicles each year.



Built on the foundation of our hospitality experience, PSI has grown its customer-centered service to include Casinos, Hotels, Restaurants, and Mixed-use Developments. By focusing on what matters most – customer service – we’ve perfected the valet experience for our patrons through continuous training, technology, and attention to detail.

Garage & Lot Management

PSI efficiently operates more than 70,000 parking spaces daily.



Our team members maximize space and improve revenue while attending to all operational aspects of a parking facility. With proven revenue controls – combined with a customer-centric approach – we help safeguard our partners’ assets and their community image.Our secure, PCI-Compliant online payment system allows monthly parkers to sign up and pay online, review invoices and update personal information. This system also offers our client partners real-time reports plus revenue collection options.

Shuttle Services

PSI shuttle drivers safely transport more than 2.5 million patrons annually.



Safety is our #1 priority. PSI provides shuttle services for Airports, Healthcare Facilities, Casinos, Mixed-use Developments, and Events. With friendly, helpful drivers who can direct customers to their destinations and an all-inclusive approach to service – PSI takes care of every detail in the shuttle operation. We employ the latest in shuttle operations with everything from Clean Fuel Technology, Video/GPS Technology, Fleet Tracking, and more.

Concierge

PSI provides exceptional service leaving your customers with a positive lasting impression.



PSI concierge services create the most memorable experiences. Our skilled team members assist your guests with daily tasks and errands such as restaurant reservations, transportation arrangements, arranging spa services, coordinating porter service, gift arrangement and delivery, procuring of tickets to special events, tours of local attractions, courier services, and more.

Traffic Control

PSI traffic controllers keep traffic flowing smoothly.



PSI Traffic Controllers provide safety and convenience for your guests and staff by maintaining consistent, organized traffic flow. Courteous and efficient, our controllers are ever-conscious of the impact that a construction project may have on parking, accessibility and overall guest satisfaction. With over 100 years of parking knowledge, our team will collaborate with your project managers and implement a plan to ensure that everyone’s expectations are exceeded.

Special Events

PSI adds a touch of elegance to any event.



PSI provides its one-of-a-kind service for weddings, fundraisers, holiday parties, corporate events, large expos – and everything in between – more than 500 times a year. Whether your event is for 50 or 5,000 guests, PSI can manage all of your event parking needs with valet attendants, greeters, shuttle service, and traffic control. Our event specialists will help create the best first impression and final touch for your special occasion, and make it one to fondly remember.

Car Wash

Wash, rinse, repeat.



PSI’s Executive Car Wash provides executives with a level of service that will accommodate the busiest schedules and the most discerning tastes. Driven by customer satisfaction, our service delivers the highest degree of customer satisfaction.

Consulting

Founded in 1991, PSI management boast over 100 years in parking operations.



Our parking experts can assist you with feasibility studies, design and planning, identifying potential issues and providing alternative solutions throughout the planning process.Our team will help you better analyze, control, and manage your parking system by identifying the most cost-effective option for achieving your goals.

Technology

PSI offers sophisticated cloud-hosted technologies.



PSI’s technology is proven in a medical center environment and is priced competitively versus other parking technology solutions. Our PCI-Compliant technology offerings include:Point-of-Sale System (POS)Valet Metric System (VMS)ReservationsText-for-RetrievalMobile SolutionsOnline Payment SystemVehicle Stacking TechnologyReal-Time Reporting

Our Mission

What people are saying

I wanted to thank all departments for a job well done by the hotel valet team. My clients were very pleased with the entire experience! This is an example of the amazing service we deliver as a team to our guests. Once again, thanked for all of your dedication and hard work!
– Intercontinental Hotel
Yesterday was the annual Silver Spoons event at the Intercontinental Hotel. The hotel valet team parked over 500 vehicles. The team was responsive, polite and hustled the entire night. This was all accomplished with zero claims or incidents. I want to give a special thanks for their dedication to ensuring a smooth event. Great job!
– Intercontinental Hotel
I doubt you can improve your valet service! I have stayed in hotels all over the world and there is none even close to the quality of service, thoughtfulness and kindness of yours. Your valet team went above and beyond to help resolve things and comfort my stay. They deserve special recognition for their professionalism, knowledge and kindness.
– Intercontinental Hotel
The valet was quick.. They really hustled to get you in and out quickly.
– Courtyard Marriot
“Those valets hustle and are so friendly. Every time I come to the casino they are on it!”
– Indiana Live! Patron
“You guys have been wonderful to work with and have provided the expertise we needed in a professional, responsible and helpful manner.”
– Michele Hulse
Capitol Square Review and Advisory Board
“All of the staff from PSI I have worked with has been very knowledgeable, helpful and professional. I appreciate the open lines of communication and the willingness to brainstorm on ways to address issues or improve the customer experience.”
– City of Champaign
“PSI is an easy company to partner with on any level.”
– Cameron Mitchell
“Parking Solutions’ staff is consistently professional in both their appearance and actions. It is obvious that they take pride in their work by greeting guests with a warm friendly smile going the extra mile for our guests.”
– Glimcher Properties
“Excellent attendants. Very Fast and very friendly. I feel comfortable leaving my car with them every day”
– Josh O.
Sterling Garage parker
“The garage has the best service in Pittsburgh”
– Sterling Garage
(Pittsburgh)
“I am a monthly parker and simply want to commend you on your professionalism and generous manner. Whenever I have had an issue, you have taken it very seriously, and reacted promptly to the matter. I have every confidence in my car being looked after safely and completely”
– RiverSouth Garage
(Columbus, Ohio)
“One of the best parking garages I have ever used!”
– Columbus Commons
(Columbus, Ohio)
“I like parking here; keep up the great work.”
– Capital Plaza
(Columbus, OH)