We are in search of a Valet Supervisor for the Indiana Live! Casino. This individual will process exceptional leadership skills, a positive service-centric attitude, and schedule flexibility. 

The essential job functions of this position will include, but are not limited to:
 

• Setting measurable goals and expectations for self and team
• Ensuring customer and client loyalty by providing excellent customer service and responding immediately to customer and client concerns
• Providing initial and on-going training and support to valet staff
• Identifying, coaching, mentoring and grooming promotable employees
• Scheduling lead valets, valets and cashiers to assure adequate staffing at all times.
• Providing timely reports to Parking Solutions' payroll and Human Resources
• Participating in the hiring and employee management processes
• Managing site in accordance with Parking Solutions' budget and contractual requirements
• The ability to work extended hours, including nights and weekends

Requirements:

• Minimum 21 years of age
• Associate's degree or 3+ years related experience
• 2+ years management experience
• Valid Driver's License and a clean driving record (no more than 4 points in a two-year period)
• Reliable Transportation to and from work and client sites
• Exceptional interpersonal skills
• Excellent verbal and written communication skills
• Creative problem solving and conflict resolution skills; the ability to multi-task
• Basic knowledge of financial concepts including budgets and P&L's
• Above average computer skills including MS Office products, timekeepiing
• Excellent customer service skills
• Ability to effectively lead a team
• Self-starter; entrepreneurial by nature
• A professional demeanor and appearance
• The ability to comply and successfully pass background and drug testing policies
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