Department:                      Operations

 

Reports to:                         Site Supervisor or Facility Manager

 

 

Ensure all staff meets company standards for performance, customer service and appearance. Conduct on the job training.

Management experience, ability to drive manual transmission, excellent customer service skills, evenings and weekends.

·         Adherence to corporate policies and procedures; clearly communicates their importance to staff

·         Assure cash control; adherence to company cash handling procedures

·         Set measurable goals and expectations for self and team

·         Insure customer loyalty by providing excellent customer service and responding immediately to customer concerns

·         Provide initial and on-going training and support to staff

o   Assist with grooming of promotable employees

·         Schedule employees to assure adequate staffing at all times

·         Provide timely reports to payroll and Human Resources

·         Participate in the hiring and employee management processes

·         Assure adequate staffing

o   Avoid over-time situations

·         Ability to work extended hours, including nights & weekends

·         6 months related experience

·         Minimum 18 years of age

·         High school diploma or equivalent

·         Valid Driver’s License and able to meet PSI’s driving requirements

·         Reliable transportation to and from work and client sites

·         3+ months driving manual transmission vehicles (stick shift)

·         Good interpersonal skills

·         Excellent verbal and written communication skills: English

·         Excellent customer service skills

·         Ability to work on and lead a team

·         Comply with PSI background, and drug testing policies

 

 

 

 

·         Environment: Work is performed in an indoor and outdoor field environment; exposure to noise, dust, grease, smoke, fumes, noxious odors, gases, mechanical and electrical hazards, and all types of weather and temperature conditions; may be required to respond to emergency and public calls after hours including evenings and weekends.

 

·         Physical: Primary functions require sufficient physical ability and mobility to walk, stand, and sit for

prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to climb unusual heights on ladders; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information.

 

·         Vision: See in the normal visual range with or without correction.

 

·         Hearing: Hear in the normal audio range with or without correction.