What makes the Parking Solutions’ Hospital Valet Parking Different?

• We are specialists
  We currently provide valet parking, parking management, and shuttle services at over 37 hospitals in the region and park more than 60,000 cars per month at those facilities. 
• We provide training for the healthcare environment
  Parking Solutions is committed to continuous improvement. We have developed a three day hospital specific parking training program that teaches each of our employees:
  • To be unfailingly polite
  • To properly handle wheelchairs and oxygen tanks through certification training
  • To assist with traffic flow around the staging area
  • To be proactive in recognizing patients/visitors needs
  • To recognize and react to emergency situations 
• We win at the curb everyday
  • We utilize a 10-step customer interaction program and guidelines for attendants
  • We are guided by ou management philosophy: at PSI we employ “working managers” who are on the front line with attendants ensuring exceptional service
  • Our contract renewal exceeds 95%
• We are committed professionals
  
  • Active member of the International Association for Healthcare Security & Safety (IAHSS)
  • Founding member of National Valet Parking Association
  • Active member of the National Parking Association  
• We practice operational excellence
  • In addition to healthcare training, each attendant completes a rigorous training program covering correct parking procedures, safety, customer service skills and also how to prevent car theft, lockouts, lost keys.
  • Our managers utilize a comprehensive ‘spot check’ program designed to prevent problems.
  • PSI practices a ‘lean’ operating philosophy that results in real value for your establishment.