PSI valets assist more than one million patients a year.
The parking experience impacts the overall perception of quality care. Understanding this, our “Parking Caregivers” provide quality, compassionate attention to all patients, visitors, and employees of our hospital partners. As part of our commitment to our healthcare clients, PSI valets stay up-to-date with health care trends through organizations such as The Joint Commission, the Studer Group®, Press Ganey, and the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS®).
We responsibly manage over $50M in revenue generated from our partners’ garages and lots.
PSI’s parking team maximizes space and improves revenue, while attending to all operational aspects of a healthcare parking facility. With proven revenue controls – combined with a customer-centric approach – we help safeguard our partners’ assets and their community image.
PSI Healthcare Shuttles safely transport patients, visitors, and medical staff every day.
With friendly, helpful drivers who can direct patients to their destinations and an all-inclusive approach to service – PSI takes care of every detail in healthcare shuttle operations. Our only goal is the complete satisfaction of hospital personnel, patients and guests.
PSI goes the extra mile to complement the quality care of each healthcare partner.
PSI Ambassadors provide a warm welcome to each and every patient, visitor and guest that walks through your doors. Our Ambassadors meet, greet and assist with directions, walk or help with transportation to the correct destination, assist with wheelchairs and can also perform concierge services (driving directions, restaurants, shopping and amenities) as needed. With a smile, they help provide exceptional experiences by interacting with your patients, visitors and guests leaving them with a positive lasting impression of your facility.
Last year, PSI traffic controllers successfully directed traffic for many hospital construction projects.
PSI Traffic Controllers are healthcare specialists who provide safety and convenience for your patients, visitors and staff by maintaining consistent, organized traffic flow. Courteous and efficient, our controllers are ever-conscious of the impact that a construction project may have on parking, accessibility and overall patient and guest satisfaction. With over 107 years of parking knowledge, our team can collaborate with your project managers and implement a plan to ensure that everyone’s expectations are exceeded.
Our management team boasts over 107 years in parking operations.
Our parking experts can assist you with feasibility studies, design and planning, identifying potential issues and providing alternative solutions throughout the planning process. Contact us