PSI valets assist more than one million patients a year.
PSI valets assist more than one million patients a year.
The parking experience impacts the overall perception of quality care. Understanding this, our “Parking Caregivers” provide quality, compassionate attention to all patients, visitors, and employees of our hospital partners. As part of our commitment to our healthcare clients, PSI valets stay up-to-date with health care trends through organizations such as The Joint Commission, the Studer Group®, Press Ganey, and the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS®).
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We responsibly manage over $50M in revenue generated from our partners’ garages and lots.

PSI’s parking team maximizes space and improves revenue, while attending to all operational aspects of a healthcare parking facility. With proven revenue controls – combined with a customer-centric approach – we help safeguard our partners’ assets and their community image.

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PSI Healthcare Shuttles safely transport patients, visitors, and medical staff every day.
With friendly, helpful drivers who can direct patients to their destinations and an all-inclusive approach to service – PSI takes care of every detail in healthcare shuttle operations. Our only goal is the complete satisfaction of hospital personnel, patients and guests.
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PSI goes the extra mile to complement the quality care of each healthcare partner.
PSI Ambassadors serve as greeters, guides, and concierges to help hospital visitors and staff in every way possible. With a smile, our Ambassadors will help retrieve wheelchairs, assist patients in and out of the building, help visitors find their way and ultimately ensure a seamless transition to and from our parking operations.
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Last year, PSI traffic controllers successfully directed traffic for many hospital construction projects.
PSI Traffic Controllers are healthcare specialists who provide safety and convenience for your patients, visitors and staff by maintaining consistent, organized traffic flow. Courteous and efficient, our controllers are ever-conscious of the impact that a construction project may have on parking, accessibility and overall patient and guest satisfaction. With over 107 years of parking knowledge, our team can collaborate with your project managers and implement a plan to ensure that everyone’s expectations are exceeded.
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Our management team boasts over 107 years in parking operations.
Our parking experts can assist you with feasibility studies, design and planning, identifying potential issues and providing alternative solutions throughout the planning process. Contact us today.
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Our Commitment

What people are saying

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“Your shuttle driver is always considering the needs of the patients before they get on the shuttle. It may sound like small things, but he consistently checks with me to make sure the shuttle is not too cold or too hot. Recently, he made a comment about making sure the radio was on an appropriate station for the age group of women we shuttle. I have never had a driver take that much initiative. These \little things\ make a huge difference in the experience for the patient. He has been great to work with!”

– OhioHealth - Grant Medical Center
“We are excited to have Parking Solutions as part of our team.”
– The Jewish Hospital
“My wife recently had a surgical procedure and I wanted to send you a quick note regarding the experience. To get to the point, it was the best start to finish healthcare experience I have ever had. From the valet, to people we passed in the halls, the PSRs, nurses and physicians, the service was incredible. I have been a caregiver at Cleveland Clinic for 21+ years, I have never been more proud of it then when we received care at your facility.”
– Jen
“Your team really got off on the right foot. The guys are excellent, professional and a real joy to have on campus.”
– St. John Medical Center
“Thank you so much for being a model of customer service excellence and of The Michigan Difference! You are to be commended for the service you provide and the example you set.”
– University of Michigan Health System
“(The valets) quickly reacted to a patient who was in critical distress and could not find the ER. They called a code and within minutes a team was initiated. Their fast work literally saved a life that day!”
– Lake Health employee
“The valets are always pleasant and greeting staff, patients, and visitors. I have observed them assisting many frail people in and out of cars, helping with canes and wheelchairs even when the people didn’t use the valet and they have no expectation of tips.”
– Lake Health
“PSI is customer focused and able to react promptly and professionally to any issues that arise.”
– Lake Health
“Your service is one of our most complimented services by our patients both by mouth and on the surveys!”
– Kings Daughters Medical Center
“PSI is an excellent company that provides a complete solution to my valet parking needs.”
– St. Vincent Hospital